Terms and Conditions

Last updated: October 10, 2024

User Agreement

Welcome to Healthyhold! This agreement ("Agreement") is between you and Healthyhold ("Healthyhold," "we," or "us"). It covers your use of our software, and services found on our mobile app (Healthyhold).

By accessing our app and using our services, you agree to follow this Agreement. If you don't agree with these terms, please don't use our app.

We might change these terms from time to time, so please check this page regularly for updates. When we make changes, they will take effect as soon as we post them. If you keep using our app you agree to the updated terms.

If you have any questions about this Agreement, feel free to reach out to us.

Thank you for choosing Healthyhold!

These terms include a binding arbitration clause and a class action waiver in Section 14, which affects how you resolve disputes with Healthyhold. Please read this carefully. By creating an account or using our services (even if you don't have an account), you agree to these terms and our privacy policy. If you disagree with any part of the terms, please do not use our services.

Please feel free to contact us through support@healthyhold.com if you have any questions or suggestions.

Definitions

  • HealthyHold: The fitness and health app you are using.
  • Service: The features and services offered by HealthyHold.
  • You: Anyone using the HealthyHold app.
  • Content: This includes all types of information and creative material, such as videos, audio, photos, text, workout data, meal plans, nutrition info, and more that you can find in our app.
  • User-Generated Content: Any content you create or share using our services.
  • Healthyhold Content: All other content created by us that is not user-generated

1. Access to Services

You can access our services on a temporary basis. We may change or stop providing any part of our app or services at any time without prior notice. We are not responsible if our app or services are unavailable for any reason. Occasionally, we might restrict access to certain areas or features for registered users.

You're allowed to use our services as long as you agree to the following:

  1. No Copying: Don't copy or distribute any part of our services without our permission
  2. No Altering: Don't change or modify our services except as needed to use them properly.
  3. Follow the Rules: Comply with this Agreement

To use our services, you need to register on our app and simply login. This account will give you access to the services we provide.

By registering, you confirm that:

  • All the information you provide is accurate and up-to-date.
  • You will keep your information updated.
  • You are at least 18 years old and able to enter into this Agreement.
  • You are legally allowed to use our services and are not prohibited from doing so.
  • You will comply with all applicable laws and regulations.

We are not responsible for any issues that arise from incorrect information you provide. We may delete your profile with 24 hours' notice if we believe you have violated any terms.

You need to provide your full name, a valid email address, and any other requested information to complete registration.

You are responsible for arranging your access to our app. You must also ensure that anyone using your account knows and follows these terms. You are fully responsible for all activities under your account.

Your ability to access your account depends on factors like internet connectivity, and we are not liable for any issues preventing you from logging in.

Healthyhold can refuse access to new users or terminate access for existing users at any time without giving a reason. If you have been suspended or prohibited from using our services, you cannot use your account.

Here's a simplified version of the membership/registration section for the Healthyhold app, compliant with Indian and international laws:

2. Membership/Registration for Services

When you complete your registration on our website or app, you become a member. As a member, you can:

  • Access and share content on our app.
  • Receive important updates about changes to our terms or new services.
  • Use the services available on our app as outlined in these terms

Please note that you cannot use email addresses displayed on our website or app for any purpose other than what we have authorized.

By providing your email address and phone number, you agree to:

  • Receive service-related notices, including legal updates, via email or mobile instead of postal mail. You can change your settings to opt out of these communications.
  • Be contacted via phone for updates on your progress using the app, promotions, and special offers.
  • Receive other messages regarding service features and special offers. If you prefer not to receive these emails, you can opt out by emailing us at support@healthyhold.com. Opting out may prevent you from receiving important updates.

By registering, you also grant us permission to contact you via phone, SMS, or email. You acknowledge that Healthyhold (including its subsidiaries and affiliates) is not liable for any issues, including financial penalties, if your phone number is registered with the Do Not Call (DNC) database. All the data is stored safely with token based verification, and no user can access that without proper authentication.

3. Privacy Policy

Your privacy is important to us. Please check our Privacy Policy to understand how we collect and use your information. This policy explains how Healthyhold handles your data and ensures your privacy when you use our services.

4. Grant of License

Subject to these terms, Healthyhold grants you a non-transferable, non-exclusive license to access and use our services. You can use these services for permitted purposes, such as storing, sharing, and managing your documents, files, schedules, and other data.

Our License to You

You can access and use our Healthyhold Content and services. Please respect our intellectual property rights and use them as intended. This means you cannot use our content or services for commercial purposes without our permission.

Ownership

  1. You own the content you create.
  2. We own the content we create.

All Healthyhold Content, including any copyrights, trademarks, and other intellectual property, belongs to Healthyhold or its partners. While you own your User-Generated Content, you give us permission to use it as explained above

5. Community Guidelines

Our community is dedicated to supporting your health and fitness journey. To ensure a positive experience for everyone, we ask you to follow these guidelines when interacting with our platform.

Interactive Areas

We strive to create a safe and supportive environment for all users. By using our services, you agree to adhere to the following guidelines:

6. Respect Others

General Conduct

  • No Offensive or Objectionable Content: Avoid sharing anything that could be deemed inappropriate or harmful to the community. HealthyHold features community spaces where you can connect with others, share experiences, and post content. Remember, anything you post may be visible to the public. While we may monitor these areas, you are responsible for your interactions and the content you share. Please avoid posting any personal information in these areas.
  • No Inappropriate Content: Refrain from posting anything that could be considered harmful, threatening, or offensive. This includes derogatory remarks about race, gender, body type, or any other personal characteristic.
  • No Harassment: Treat fellow community members with kindness. Disagree respectfully, without mocking or insulting others.

Stay On-Topic

  • No Hijacking or Trolling: Please keep discussions focused on the topic at hand. Avoid posts that provoke unnecessary conflict or divert conversations.

Promote Healthy Practices

  • No Unsafe Weight-Loss Techniques: We do not permit content that promotes harmful eating behaviors or unsafe weight-loss products.

Protect Minors

  • No Harmful Content: Ensure your interactions do not endanger minors or anyone else.

Use Resources Wisely

  • No Spam or Junk Mail: Avoid spamming others with repetitive messages or unsolicited promotions.

Follow the Law

  • No Illegal Content: Do not promote illegal activities or share content that violates any laws.

Protect Intellectual Property

  • No Infringement: Respect the rights of others by not sharing copyrighted materials without permission

Be Genuine

  • No Impersonation: Be yourself. Do not create fake accounts or impersonate others.

7. Links to Other Sites

HealthyHold may link to other websites or services. We don't control these and are not responsible for their content. Please read their terms and privacy policies.

8. Reporting Violations

If you encounter content that violates these guidelines, please report it to our Support Team. We take such reports seriously and will review them promptly. While we strive to maintain a respectful environment, we cannot guarantee that all violations will be addressed immediately.

Consequences of Violating Guidelines

If you violate these guidelines, we may take actions such as removing your content, suspending your access to the app, or pursuing legal action if necessary. Our enforcement of these guidelines is at our discretion.

Thank you for being a part of the HealthyHold community! Together, we can create a supportive environment that helps everyone achieve their health and fitness goals.

9. Disclaimers for HealthyHold

Third-Party Advertisements and Links

Your interactions with advertisers or vendors found on or through HealthyHold, including any promotions, payments, or delivery of goods or services, are solely between you and those advertisers or vendors. HealthyHold is not responsible for any loss or damage incurred from such dealings. This includes, but is not limited to, any terms, conditions, warranties, or representations associated with these transactions.

HealthyHold may provide links to external websites or resources. We do not control these sites and are not responsible for their availability, content, advertising, products, or materials. You acknowledge that we are not liable for any damage or loss resulting from your use of or reliance on any content, goods, or services available on these external sites.

Use of Services at Your Own Risk

Your use of the HealthyHold app and services is at your own risk. To the maximum extent permitted by law, we provide the app and services "as is" and "as available" without any warranties of any kind, express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. While we strive to ensure uninterrupted service, we do not guarantee that:

  • The services will meet your specific needs
  • The services will be uninterrupted, timely, secure, or error-free
  • The results from using the services will be accurate or reliable.
  • The quality of any products or information obtained through the services will meet your expectations.
  • Any errors in the services will be corrected

Health Considerations

If you have not been physically active for over a year, or have a medical history that may put you at risk (including conditions such as heart disease, high blood pressure, diabetes, or joint problems), you are advised to consult a qualified healthcare professional before using the services.

Discontinue any exercise that causes pain or severe discomfort and consult a medical expert before returning to exercise. HealthyHold reserves the right to deny access to its services for any reason, particularly if certain medical conditions are identified.

Our food database contains information that may not have been reviewed by professionals. HealthyHold does not guarantee the accuracy of this nutritional information. You are responsible for verifying any nutritional data you rely on. These are AI-based suggestions, kindly consult your doctor, medical expert and nutritionist before following any suggestions.

Please note that not all users claiming to be professional trainers or licensed dietitians are verified. Relying on advice from other users is at your own risk. HealthyHold is not liable for any losses resulting from such reliance.

Intermittent Fasting Disclaimer: HealthyHold promotes various health and wellness strategies, including intermittent fasting. However, any decision to engage in intermittent fasting is entirely at your own discretion. Before starting any intermittent fasting regimen, you should consult with a qualified healthcare professional, especially if you have underlying health conditions, are pregnant, or are taking medications. While many users find intermittent fasting beneficial, HealthyHold does not guarantee specific results or outcomes from this practice. Individual experiences may vary based on a variety of factors.

No Medical Advice

The content provided through HealthyHold, including text, videos, and images, is for informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals with any questions or concerns regarding your health. Never disregard professional medical advice or delay seeking it based on content from HealthyHold.

Your use of our services does not create a doctor-patient relationship with HealthyHold. If you have specific health concerns, are on medication, or are following a therapeutic diet, consult your physician prior to using our services. If any information you receive from us contradicts your doctor's advice, follow your doctor's guidance.

Premium Services may include coaching and guidance on fitness and meal planning. These services are not substitutes for professional medical advice or treatment.

Success Stories Not Typical

Success stories shared by users on HealthyHold may not represent typical results. We are not responsible for the accuracy or effectiveness of any fitness activities or dietary recommendations mentioned in these stories.

Accuracy of Activity Tracking

Our activity tracking features use sensors and GPS technology to monitor your physical movements and sleep. While we strive for accuracy, the data provided may not be completely reliable. By using these features, you agree that HealthyHold is not liable for any inaccuracies

If you reside in New Jersey or the Netherlands, please note that nothing in these terms limits our responsibility for losses caused by our own fraud or gross negligence.

Content Licensing

Some areas of HealthyHold may allow users to post content, including feedback, comments, and images ("User Content"). You are solely responsible for any User Content you post, and by doing so, you grant HealthyHold a royalty-free, transferable, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, and distribute your content in connection with the services. This license allows HealthyHold to adapt your content to meet technical requirements.

You also grant other users of the services a non-exclusive license to access and use your User Content as permitted by the functionality of the app.

By participating in community discussions or forums, you confirm that you own or have the right to use all elements of your contributions, and you grant HealthyHold the right to use your submissions for various business purposes, including promotional and training activities.

We use images sourced from free stock photo websites to enhance our content. The images on our platform are obtained from the following sources:

  1. [Pixabay](http://pixabay.com)
  2. [Unsplash](http://unsplash.com)
  3. [Pexels](http://pexels.com)

These images are used in accordance with the licensing agreements provided by each platform. We appreciate the creative contributions of these communities. Also, We are using AI-generated images as well.

Your Responsibilities

You confirm that you have the rights and authority to grant the licenses described above. HealthyHold is not responsible for reviewing or distributing your User Content unless required by law.

HealthyHold is not responsible for any injuries or damages resulting from your use of our services or participation in any activities.

10. Coin-based system and Health Challenges & Competitions

i. Coin-Based System

Coin Acquisition

HealthyHold operates on a coin-based system, where users can earn coins through participation in various activities, challenges, and competitions as well as simply watching an advertisement. No monetary payment is required to earn or use these coins.

Use of Coins

Coins can be used to access premium services within the app. The availability and value of services may vary, and HealthyHold reserves the right to change or discontinue services at any time.

ii. Health Challenges and Competitions

Participation

HealthyHold offers health challenges and competitions designed to motivate users. Participation in these activities is entirely voluntary and at your own discretion

Responsibility

You acknowledge that you are solely responsible for your participation in any challenges or competitions. HealthyHold does not assume any responsibility for the outcomes, results, or any injuries that may occur during your participation.

AI-Based Results

Results from challenges and competitions are generated based on AI algorithms. While we strive for accuracy, we do not guarantee the reliability or validity of these results.

iii. No Payment Required

Participation in health challenges, competitions, and the coin-based system does not involve any monetary transactions. HealthyHold does not require or accept any form of payment for these services.

Coins earned through the app have no cash value and cannot be redeemed for money or transferred to other users.

11. Termination

We can stop your access to HealthyHold at any time if you violate these terms. When this happens, you can no longer use the app.

12. Limitation of Liability

We are not liable for any damages or losses you might incur from using HealthyHold.

You understand and agree that HealthyHold cannot be held liable for any damages of any kind related to your use of the app. This includes, but is not limited to, personal injury or any losses you may experience—whether direct, indirect, incidental, or consequential.

HealthyHold is not responsible for any loss or damages resulting from:

  • Breach of warranty or terms
  • Negligence or misrepresentation
  • Failure of remedies to work as intended
  • Any other legal theory related to this Agreement or your use of the app

Such damages may include loss of profits, business interruptions, loss of savings, loss of privacy, revenue, data, or the ability to use the app or your mobile device

13. "As Is" Disclaimer

HealthyHold is provided "as is" and "as available." We do not guarantee that it will meet your needs or be error-free.

14. Dispute Resolutions

At HealthyHold, we want to make sure any issues are resolved fairly and quickly. If you have a concern or dispute regarding the app or our services, please follow these steps:

  • Contact Us: Start by reaching out to our customer support team. We're here to help! You can contact us through the app or our website. We'll do our best to resolve your issue.
  • Mediation: If we can't resolve the dispute through customer support, we may suggest mediation. This is a way to settle disagreements with the help of a neutral third party, which can be faster and less formal than going to court.
  • Arbitration: If mediation doesn't work, you may need to resolve the dispute through arbitration. This means you and HealthyHold will present your case to an arbitrator who will make a binding decision. It's important to note that arbitration is generally quicker and less costly than going to court.
  • Legal Rights: You still have the right to take legal action if necessary. However, we encourage you to resolve disputes amicably before pursuing this route.
  • Governing Law: These procedures will be governed by the laws of the jurisdiction where HealthyHold is based. Your satisfaction is important to us, and we're committed to addressing your concerns effectively!

15. Governing Law

For any claims related to your use of the HealthyHold app, the courts of Maharashtra, India, will have exclusive jurisdiction. However, we reserve the right to take legal action against you in your country of residence or any other relevant country if you violate these Terms. This Agreement and these Terms are governed by the laws of India. HealthyHold is not liable for any noncompliance with the laws of countries other than India. Just because you can access or use the HealthyHold app from another country does not mean we agree to follow the laws of that country

For U.S. Residents

If you live in the United States or any location outside the European Union, these Terms will be governed by the laws of New York and applicable U.S. federal law. This is without regard to any conflicting legal principles.

For EU Residents

If you live in the European Union, these Terms will be governed by the laws of the Netherlands, also without regard to conflicting legal principles.

16. Changes to Terms

We reserve the right to modify these terms by posting revised terms through our services and notifying you of any significant changes. Modifications will not apply retroactively unless required by law. By continuing to use HealthyHold, you agree to the new terms.

17. Contact Us

Thank you for choosing HealthyHold! Your health journey is important to us, and we're here to support you. Enjoy your fitness journey! By using HealthyHold, you acknowledge and accept these disclaimers. Thank you for being a part of our community! For any query or concern or to support us mail us on support@healthyhold.com